Debt Collectors Do’s and Dont’s
Collectors must:
Tell you how much you owe, the name of the original creditor, and what action you must take if you believe the debt is not yours. The creditor must do this within five days of the initial contact.
Stop all collection of any account if you notify them that you do not owe them money within thirty days of the initial contact. The collector can re-activate collection if they can verify that the account and moneys owed belong to you, by sending you a copy of the original contract or a copy of a bill.
Identify themselves as a debt or bill collector and cannot use false names.
Collectors cannot:
Claim you owe money that you do not.
Use threats of any kind against you, your (more…)